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WWW www.solisdatacom.com

Welcome to Solis Support

Phone: 786.264.1190 Toll Free: 1.866.462.0404


Technical Support is provided to our clients 24/7 through the use of our control panel
technical ticket system which keeps track of all technical issues.

You may contact us as well by using our support ticket link on this page
with any technical question in regards to any of our hosting and Design plans


Click here to view our knowledge base system

Thank you We look Forward to Serving You!
 

Frequently Asked Questions 

Getting Started

What do I do to get started and understand the control panel?

 

E-mail
 

Web Site Publishing

How do I set up a standard POP e-mail account?

What is FTP?

 

For Eudora Mail

Where do I find the information to FTP?

For Netscape Mail

Is there a tool to send files to my web folder?

For Outlook Express

How do I publish with FrontPage?

For Outlook

How do I publish with other HTML editors?

How do I access my e-mail through Web Mail?
What does "POP" e-mail mean?

Can I publish with WebShell or File Manager?
What is WebShell/File Manager?

What is a catch-all e-mail account?
How do I set up an catch-all e-mail?

How do I change my e-mail password?

What is an e-mail alias?

 

E-commerce

How do I create an e-mail alias?
How do I create and e-mail alias with the Xpressia view?

How do I setup a fake e-mail address to automatically go to an existing e-mail account?



General
 
How do I see my site statistics and traffic?
How do I pay a bill?

How do I change the control panel look?

How do I set up a mailing list?

How do I delete a domain?

How do I add or transfer a domain into an existing hosting account?

How do I edit
my database using phpmyadmin?

How do I set up a store?
How do I manage my store?

What are the differences
with Miva Merchant and osCommerce?